Weathertight Systems, Inc. – Weathertight Roof («Company,» «we,» «us,» or «our») is committed to protecting the privacy of our customers’ personal information. This statement applies with respect to the information that we collect from the Company Web site, located at www.weathertightroof.com (the «Site»).
Amendments to this statement will be posted at this URL and will be effective when posted. Your continued use of this site following the posting of any amendment, modification, or change shall constitute your acceptance thereof.
I. INFORMATION WE COLLECT
We collect information about you in a number of ways, including information you provide to us and information we collect automatically.
Personally Identifiable Information (PII): We do not collect any personally identifiable information about you unless you voluntarily submit such information to us by, for example, filling out a contact form, scheduling an appointment, making a purchase, or filling out a survey. The types of PII that may be requested include your name, address, e-mail address, and telephone number. If you make a purchase, payment information (such as a credit card number) may be collected.
Non-Personally Identifiable Information (NPII): We may collect non-personally identifiable information about you automatically, including tracking your activities through your IP address, computer settings, browser type, or most-recently visited URL.
II. HOW WE USE YOUR INFORMATION
In general, we will only use the information you provide to us for the purpose for which such information was provided. We may also use this information to:
Deliver services, such as scheduling an appointment or processing an order.
Respond to your inquiries and provide customer support.
Deliver information about our company and promotional materials via email or text message, subject to your consent.
Contact you when necessary.
Administer our Site, conduct trend analysis, and detect patterns.
Tailor your experience at our Site, showing you content we think you might be interested in.
Your information may be shared with our internal staff and trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, email marketing services, and SMS gateway providers), so long as those parties agree to keep this information confidential.
III. SMS/TEXT MESSAGE COMMUNICATIONS POLICY (A2P COMPLIANCE)
This section outlines our policy regarding SMS/MMS text messaging, in compliance with A2P (Application-to-Person) 10DLC registration standards.
Express Consent: By voluntarily providing your mobile phone number to us through a web form, registration, or other explicit opt-in method, you expressly consent to receive informational, utility, appointment reminder, and marketing text messages from Weathertight Systems, Inc. at the number provided.
Message Content: Messages may include appointment confirmations, service reminders, scheduling updates, utility alerts related to your service, and marketing/promotional offers.
Opt-Out: You may opt-out of receiving text messages from us at any time. To stop receiving messages, reply STOP to any message you receive from us. You may also receive a final confirmation message confirming your opt-out. For help, reply HELP.
Frequency: Message frequency will vary depending on your interactions with our services.
Rates: Message and data rates may apply to any messages sent or received, as provided in your mobile telephone service plan. Please contact your wireless carrier for information about your messaging plan.
No Sharing for Marketing: We will not sell, rent, or share your mobile phone number with any unaffiliated third parties for their own marketing purposes. Your number will only be used by us or our designated service providers to send the messages you have consented to receive.
IV. USE OF COOKIES AND ADVERTISING
When you view our Web site, we might store some information on your computer. This information will be in the form of a «cookie» or similar file. Cookies are small pieces of information stored on your hard drive, not on our site.
We use cookies to:
Deliver content specific to your interests.
Prevent you from reentering all your registration data at each connection.
Analyze our website traffic and user behavior using analytics tools (like Google Analytics).
Facilitate Advertising: We may use cookies from third-party advertising partners (such as Google, Meta/Facebook, etc.) to show you targeted advertisements for our services on other websites you visit. These cookies track your browsing activity on our Site to show you relevant ads elsewhere.
You can typically set your browser to reject cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.
V. USE OF IP ADDRESSES
We use your IP Address to help diagnose problems with our server and to administer our Web site.
VI. SECURITY
Our site has industry-standard security measures in place to protect the loss, misuse, and alteration of the information under our control. While there is no such thing as «perfect security» on the Internet, we will take all reasonable steps to insure the safety of your personal information.
VII. OTHER WEB SITES; LINKS
Our Web site may contain links to other Web sites. Company is not responsible for the privacy practices or the content of such Web sites.
VIII. YOUR CHOICES: CORRECTIONS & OPT-OUT
Company allows its users the option to change or modify information previously provided or to opt-out of receiving future communications.
Email: You may opt-out of receiving promotional email communications from us by using the «unsubscribe» link provided in any promotional email or by contacting us at the email address below.
SMS/Text: You may opt-out of text messages at any time by replying STOP to any message.
Corrections: To change or modify your personal information (e.g., email, phone number, or address), please email us at: [email protected].
Unfortunately, to the extent that such information is also stored in other databases, we cannot always ensure that such corrections or deletions will reach the other databases. We will use all reasonable efforts to ensure that your information is removed from or corrected in our active records.
IX. CHILDREN’S PRIVACY
It is our intention to comply with all laws related to children’s privacy. For that reason, pursuant to our Website Terms of Use, we restrict permitted use of our website to persons over the age of 13, and we never knowingly collect or maintain information at our website from anyone we actually know to be under the age of 13.
X. CONTACTING US (CLAIMS AND QUESTIONS)
If you have any questions about this privacy statement, the practices of this site, your dealings with this Web site, or to file a complaint, you can contact us at:
Weathertight Systems, Inc. 4850 NE 10th Ave Fort Lauderdale, FL 33334, USA Email: [email protected]